At Trip 2 Traveller World Pvt. Ltd ("T2T World"), we are committed to providing clear and transparent payment terms to our travel partners. This document outlines our payment policy, ensuring smooth financial transactions and mutual trust.
1. Payment Methods
Accepted Payment Methods: Bank transfers, credit cards, and other payment methods as specified on our B2B portal.
Currency: Payments are generally accepted in Indian Rupees (INR) unless otherwise specified. For international partners, payments may be accepted in other major currencies as agreed upon.
2. Payment Terms
Advance Payments: Certain bookings may require advance payments or deposits. The amount and schedule of these payments will be specified at the time of booking.
Payment Deadlines: Payments must be made within the time frames specified in the invoice or booking confirmation.
Full Payment: Full payment is typically required before the commencement of services unless otherwise agreed upon.
3. Invoicing
Performa Invoice: Performa Invoices will be issued upon booking confirmation and can be accessed through the B2B portal.
Invoice Details: Each invoice will include a breakdown of services, costs, applicable taxes, and payment due dates.
Invoice Disputes: Any disputes regarding invoices must be raised within 7 days of receipt. Unresolved disputes should be escalated to T2T World’s finance team.
Final Invoice: Invoices will be issued upon booking complete and can be accessed through the B2B portal in All Booking.
4. Late Payments
Service Suspension: T2T World reserves the right to suspend services or access to the B2B portal for accounts with Late Payment or overdue payments.
Collections: Persistent non-payment may result in the involvement of collection agencies or legal action.
5. Refunds and Adjustments
Refund Requests: Refund requests must be submitted as per T2T World’s Refund Policy, providing all necessary documentation.
Processing Time: Approved refunds will be processed within 14 business days.
Adjustments: Any adjustments to invoices or payments due to errors or changes in booking details will be communicated and reflected in updated invoices.
6. Commissions
Commission Structure: Commissions will be based on the agreed structure outlined in the partnership agreement or specified at the time of booking.
Commission Payments: Commissions are paid on completed bookings and will be processed according to the agreed schedule.
Disputes: Any disputes regarding commissions must be raised promptly and will be reviewed by T2T World’s finance team.
7. Currency Conversion
Exchange Rates: For payments made in foreign currencies, the exchange rate on the date of transaction will apply.
Conversion Fees: Any currency conversion fees will be borne by the travel agent unless otherwise specified.
8. Security and Confidentiality
Secure Transactions: All financial transactions are conducted through secure payment gateways to ensure data protection.
Confidentiality: T2T World adheres to strict confidentiality policies to protect the financial information of its partners.
9. Contact and Support
Finance Department: For any payment-related inquiries or issues, travel agents can contact T2T World’s finance department.
Customer Support: Additional support is available through our dedicated customer service team.
10. Amendments
Policy Changes: T2T World reserves the right to amend this payment policy at any time. Partners will be notified of any changes, which will become effective upon posting on our website or other communication channels.
Contact Us
For any questions or further information regarding this payment policy, please contact:
Trip 2 Traveller World Pvt. Ltd
Email: t2t@t2tworld.com
Address: Mohali Chandigarh ( Punjab )
Agent Support: +91 977 979 3329